Our Order Processing Workflow
How Your Orders Are Processed
At Weekend Plans, we prioritize competitive pricing to ensure that our customers receive the best value. We directly import goods from their origin factories, eliminating unnecessary costs associated with reselling and forwarding. This approach allows us to offer high-quality products at affordable prices. Depending on the size of your order, please allow a processing time of 5-7 working days.Our Order Processing Workflow consists of five stages:
After placing an order, you will receive an automated confirmation email. This email will contain your order number and a list of the items you've purchased.
Upon receiving an order, we initiate the processing by alerting the relevant factories about the ordered items. These orders are then dispatched from their respective factories and sent in batches to our central consolidation warehouse. We aim to have all orders consolidated at the warehouse within a span of 7 working days, depending on the order size.
Once the goods arrive at our consolidation warehouse, they will be inspected, packaged, and boxed. The package will then be handed to our shipping courier, and we will provide you with a tracking number and link via email.
Once the package has been loaded onto the flight or ship, we will send you an email update that includes the tracking number and link.
Once the package reaches the destination country, a local courier company will be assigned to deliver it to the address you provided when you placed your order.
After placing an order, you will receive an automated confirmation email. This email will contain your order number and a list of the items you've purchased.
Upon receiving an order, we initiate the processing by alerting the relevant factories about the ordered items. These orders are then dispatched from their respective factories and sent in batches to our central consolidation warehouse. We aim to have all orders consolidated at the warehouse within a span of 7 working days, depending on the order size.
Once the goods arrive at our consolidation warehouse, they will be inspected, packaged, and boxed. The package will then be handed to our shipping courier, and we will provide you with a tracking number and link via email.
Once the package has been loaded onto the flight or ship, we will send you an email update that includes the tracking number and link.
Once the package reaches the destination country, a local courier company will be assigned to deliver it to the address you provided when you placed your order.
Common Inquiries About Shipping
Where do you ship to, and how much does delivery cost?
We currently ship to Hong Kong, Singapore, Malaysia, Thailand, Japan, and South Korea. If your region is not on this list, contact us at hello@weekendplans.club for more information on possible shipping options.
Shipping costs depend on the size, weight, and type of products you choose and will be calculated at checkout before you complete your payment. For more information on our shipping rates, refer to our Shipping & Returns page. Please note that items like carpets, electricals, lighting, and small furniture are required to be shipped via ocean freight.
What shipping method do you use?
We provide two shipping options: Air Freight Shipping and, in select countries, Ocean Freight Shipping. If you are ordering large-volume items or items weighing more than 10 kilograms, we recommend using Ocean Freight Shipping to reduce shipping costs. For more details about our rates, please refer to our Shipping & Returns page.
How long will it take for my order to arrive?
The estimated delivery time for your order depends on the shipping option selected at checkout. Please refer to your order confirmation email for more details on the delivery estimate. Note that the shipping time does not include the time for order processing.
What is the procedure for processing my orders and how much time does it take?
Please allow a processing time of 7 working days, depending on the size of your order. For pre-order items, refer to the estimated date provided on the product's description page. We do not recommend express shipping for pre-order items.
Will I be responsible for any customs or duty fees?
Weekend Plans does not cover duty and tax fees for shipments, which must be paid by customers as per local custom policy. It is important to note that Weekend Plans is unable to declare purchased items as gifts or list an amount lower than the actual product price, in compliance with customs regulations.